Support & Training

Full Training & Support for each and every client

Book a demo with an Account Manager

Training Solutions created for you

On or Off Site Training

Become an email marketing expert with the support and guidance of our Account Managers and trainers. We offer on or off site training days to ensure you are using the Wired platform to your best ability and to support the developments of your team members and business objectives.

Become A Platform Expert

Our training is designed to quickly help you get to grips with the Wired system, no matter your technical knowledge and background. With our technical support team and online platform webinars you can be assured that you will receive support whenever you need.

Understanding Key Platform Functionality

Training Days

To understand Wired’s more advanced features, we would suggest taking part in a full day training session. Allowing you to expand your knowledge with advanced information on surveys and forms, microsites, using the automation suite, and our advanced features including setting up dynamic content, using analytics and creating an email marketing strategy.

Bespoke Training

We offer bespoke training that is customised to your requirements, either based on the system, building a strategy or both, the training days are tailored to support your needs and objectives. We will speak with you before your training session to understand what you would like to learn, how Wired is slotting into your everyday marketing and how best to deliver the appropriate training to suit your team’s learning style.

A helping hand

Full Technical Support

Our skilled technical teams offer expert advice and guidance to support the implementation, analysis and developments of your marketing campaigns and strategies. If you should require assistance, you can call us during office hours to speak to a member of the technical team right away.

Contact our Help Desk

No question is too big or too small. If something technical doesn’t make sense, or if you have a question about the system, simply log a support ticket or call us. Your query will be assigned immediately to our support team and we will respond extremely quickly to help you with your query.

Equip your Staff with the Right Tools

Contract Personnel approached Wired to fully train and support their team to ensure effective email marketing campaigns were sent. Download our case study and find out more about our training days.